ICS solves business problems with best-in-class NICE solutions so customers have a happy, loyal, and connected service experience. ICS designs, installs and supports enterprise contact center and back office solutions for all industries, on-premise and in the cloud. ICS is a three time NICE Partner of the Year, the #1 NICE Certified Service Provider, and the only NICE Platinum Training Provider in the U.S. & Canada. ICS delivers workforce optimization, insight through analytics, compliance and risk management, RPA/Automation, full Contact Center as a Service, Managed Services, custom integrations, and various support engagements. Explore what ICS can do for you with an initial consultation!