PT. Service Mandiri Indonesia, one of professional consultant service, Company’s focus on how to contribute to service area in scope-of individual, public, private and corporation that will to build service center/customer care and to improve organization service’s performance. The company position is to give assistance and consultation as needed by the users. We assist to : • Service center o Operation set-up o Health check o Recommendation • Digital and Social media o Set-up o Improvement • Voice Contact center o Operational set-up o Health check o Improvement • Standard Business process documentation • Knowledge Management for Front liner • Learning program for Front liner • Coaching program for Front liner • Mystery shopper • Work Force Management Training (Forecasting, Staffing dan Scheduling) Need further information ? please visit our websites