Shield Networks Inc helps organizations optimize the interaction of people and technology in order to maximize the most precious currency of all: time. We know our clients need to keep their clients satisfied. Shield works quietly and proactively behind the scenes to help you reach that goal effectively and efficiently. "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency." - Bill Gates Part of our mandate is to help educate and inform decision makers who value technology in areas like practical and proactive network security, how to recover from small or large data disasters, calculating the costs of proactive versus reactive technical support and specific case studies of how technology either helped or hindered the effectiveness and efficiency of a specific business process.