DISCOVER THE NEXT GENERATION OF CUSTOMER EXPERIENCE with ContactCenterWorld Today we have more than 215,000 members in over 200 countries. ContactCenterWorld was founded in 1999 and we organize the most prestigious awards and conferences in the industry every year. In addition, we offer you much more than other professional social networks for contact center professionals. You can follow the latest industry news, read the latest articles and interviews with leaders, follow bloggers and see research and job opportunities. Join now - free membership available at this link; https://www.contactcenterworld.com/join for all your Contact Center Best Practices, Certification, Events & Training and more!