"Coaching is partnering with individuals in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Professional coaches provide an ongoing partnership designed to help clients produce fulfilling results in their personal and professional lives. Coaches help people improve their performance and enhance the quality of their lives. Coaches are trained to listen, to observe and to customize their approach to individual needs. The coach’s job is to provide support to enhance the skills, resources, and creativity that the client already has". -International Coaching Federation This quote sums up what I aim to achieve through coaching, within an environment of trust and confidentiality. Coaching is provided face to face, or via telephone.