At ThinkNexT we believe in challenging the status quo to simplify business. We do this with pragmatic thinking and using state-of-the-art technology. That is why we have developed Orion, an Artificial Intelligence engine, that automates customer service processes and plugs in on top of the existing CRM system. Orion is based on 6 years of experience in this field, at Eneco Belgium for example where the applications built by ThinkNexT support the daily interactions with 900 000 existing and new customers. What sets us apart is the combination of (1) a good understanding of the business problems, (2) formulating the most effective solution for those problems and (3) the impeccable technical execution.