You're the ambitious owner/manager of a remarkable business. You know that what you do is brilliant, meaningful and purposeful and you want more people to have the value you create. You also know that this means growing beyond what you can manage directly, but you're struggling to achieve this and still deliver the service levels you and your clients expect. What you want is a way to grow your business that allows you to deliver more value, never less; to be consistent yet flexible; responsive, yet relentlessly focussed on your core purpose, able to seize new opportunities yet never chaotic, efficient and highly effective and able to last well into the future. You want to be able to completely and utterly trust your team to deliver all of this and do it with individuality, creativity and flair - because you want them to grow too, and you know that's where innovation comes from. Seems impossible doesn't it? It isn't. It's simply a matter of introducing discipline and structure - but at the right level and of the right kind. That means framework, not blueprint; big picture and context, not work instruction, models that are easy to understand by everyone, not specialist jargon and notation. I'm a business designer, and by building frameworks like these, that make your customer experience explicit and actually make the business easier to run, I liberate businesses and the people in them to grow faster that you thought possible. I work with owners and founders like you, in an intensive and practical programme to clarify your purpose, spell out your promise and re-design your business to build a framework that allows your team to deliver that promise relentlessly, purposefully, daringly, making life easier for you, and even better for your clients. If this sounds like something you’d like to explore, let’s talk. "'Eye-opening' - every inch of my business was examined, pulled apart and put back better than ever before."