The company brings together legal and I.T. professionals who contribute to the mapping of a process and its conversion to user friendly computer applications which chart and automate time-consuming tasks. The applications are thoroughly tested by specialist software testers and also extensively trialled in practice. The emphasis is on developing step by step programmes which eliminate human error and securely lead the user from the initial opening of a file to a final client report and file closing. The applications designed by Protocols are ideal for those starting in practice or firms who do not have computer based systems for processes like conveyancing. The systems free up Principal time and allow many more transactions to be processed in less time by fewer and less experienced staff. Transactions are clearly charted and can be taken over at any point by a new staff member. The systems are designed to maximise productivity and streamline organisational workflow.