Design, Implementation & Management of Omni-Channel Customer Contact Solutions. Our mission is to be Scotland's premier boutique outsourcer, creating long term partnerships that deliver an exceptional customer experience. With over 40 years of leadership experience in the industry, Cadence are experts at onboarding new clients seamlessly and efficiently. We continuously seek to improve and develop our people and processes, investing in training and development so we can build a future for our people and our clients. What will remain constant throughout the Cadence journey is our dedication to our clients and employees.