CORE MISSION To facilitate and deliver customized solutions specific to the needs of our national and international clients by strategically combining our skills, strengths and expertise with those of key partners. CORE VISION SUCCESS FOR OUR CLIENTS: Satisfied clients who have received excellent service and solutions according to their specifications, as well as having experienced personal fulfillment through authentic and caring attention and support. SUCCESS FOR OUR EXTERNAL PARTNERS: - An established network of supply chain partners who are strategically aligned with Sangengalo's Mission, Vision, and Ethos to provide customers and clients with excellent service and customized solutions. - A network of complimentary and interdependent partners who collaborate by pooling their strengths, skills and expertise focused by a common vision to provide mutual customers and clients with excellent service and customized solutions. SUCCESS FOR OUR EMPLOYEES AND STAKEHOLDERS: - Customer Service Focus: A cohesive team of well-trained and motivated employees operating in their recognized function who passionately share the company's Purpose and Vision to supply superior solutions and deliver excellent customer service and support. - Team Focus: Each employee recognizes their unique value and contribution in utilizing their talents, skills, strengths and expertise in service of others as part of a complimentary team. CORE COMPETENCIES - Understanding and interpretation of client needs (regardless of complexity) and diligently executing to client expectations. - Technical expertise, knowledge, specialization and differentiation combined with ongoing development. - Favourable turnaround times and ability to deliver, regardless of volume.