Joel’s strengths are built on his ability to listen, break down a problem, and develop a strategic solution. A motivational trainer and facilitator, Joel creates and evolves organizational initiatives that support business strategy, enhance organizational effectiveness, all while valuing the individual employee. For more than 15 years, Joel has worked internally as an operations and HR professional and as an external consultant primarily in the non-profit space. His expertise spans areas including strategic planning, design thinking, employee engagement, leadership coaching, training initiatives, technology deployment, benefit plan design, and payroll. Joel holds a Six Sigma Green Belt, is a Standards Instructor for the American Camp Association, and is a Society of Human Resources Certified Professional (SHRM-CP). Joel believes strongly that an engaged team is a strong team. *** Planning + Debriefing *** It is critical to begin a season, project, or initiative with SMART goals in mind, and just as important to pull your team together at the end to examine what worked, what could be improved, and identify opportunities for future success. *** (In)Experienced Managers *** Building competencies for young and/or inexperienced supervisors is one of the highest ROI actions your organization can take. I have extensive experience in developing evaluation resources, individualized coaching, and training around “difficult conversations.” *** Training + Onboarding *** Setting up your team for a good start with the correct knowledge, attitude, and behaviors to deliver excellent service is vital to your success. Organization-wide or individualized, let’s partner to identify clear expectations and manage towards them. *** Culture of Communication *** Unifying your team around a common message is often a challenge when we haven’t first developed a common vocabulary and shared outcomes. Employee Engagement is but one metric of success as we define and transform your teams.