Since 1984, only one firm has helped more than 3,000 IT organizations from all industries transition their workforce from reactive, technology-centric, order-takers to proactive, client-centric, providers of choice. Through a series of IT-specific professional development services, Ouellette & Associates Consulting, Inc (O&A) has helped its clients embed the new mind set, develop the new skill set and provide the new tool set necessary to build a consultative, client-focused and marketing-oriented IT culture. The "O&A Philosophy" and approach are as unique as the services we provide. The basic premise behind this philosophy is that there's never been a better time to be in the IT profession. Equipped with a new mind set and an expanded skill set, IT organizations worldwide are adapting this philosophy of management and new approach to running IT as a business so that they can compete as their company's provider of first choice. Our experienced team of consultants and facilitators bring a rare blend of skills, knowledge and academic credentials to each IT culture change initiative. They understand the challenges and opportunities facing IT organizations because they've been there. At the core of O&A's philosophy is the new skill set needed to succeed in an ever changing business environment, including: A Consultative Approach A Service Orientation Communication Effectiveness Marketing Awareness Project Management Expertise The O&A philosophy is a powerful and proven way to rapidly effect positive culture change. With these skills, our clients from CIO to entry level, increase not only their competence and confidence, but also their commitment and consistency in running IT as a competitive business within the business.