OpenMethods (“OM”) is an enterprise software company. Our Software & Adapters connect, control, and coordinate communications from the CRM enabling Omni channel Customer Experience & Service Our Customer Experience Enablement (CXE) solutions reduce customer effort, optimize labor costs, and improve first contact resolution by removing proprietary interaction barriers that enable "No Wrong Door" customer service. Greatly improves a customer’s experience through real-time integration, control & orchestration of multi-channel communications solutions.