We value relationships with our customers as well as with our insurance carriers. At Solace, we enjoy national relationships with our carrier companies and have access to designated underwriters allowing us to provide the best possible coverage and pricing available in the market today. Our customers see the direct benefit of those strong relationships. The future of insurance is evolving as new technology becomes available. We have taken steps to be at the forefront of these advances, offering our customers the most innovative methods of securing and managing insurance programs. Communication is critical. Our agents have the ability to communicate coverage in a way that allows our customers to make an informed choice. They are available to help you with any questions or concerns you have and can be reached by phone, email or instant chat via the Solace Web site. Customers also have access to their policy and can make changes 24-hours-a-day on their MySolace Web page. With our paperless office, not only are we helping to support the environment, but our customers’ policy and personal information is more secure. And in the event of a catastrophe, all customer documentation is stored in a non-coastal area so we are back online faster and can be the first line of contact should you need your agent.