bc211, in partnership with the United Way, is a non-profit information and referral service available 24 hours a day, seven days a week. 211 connects you to the social, community and government services free of charge. When you dial or text 211, your questions are answered by certified Information and Referral Specialists trained to help you find the services you are looking for. 211 is a confidential and multilingual service. Simply Dial or Text 2-1-1 !