Changing What's Normal is a trading name of Customer Centred Consulting Pty Ltd founded by Ian Berry in 1990. We help business owners/leaders to achieve better business results at less personal cost through accelerating appreciation and accountability. Find out more at http://www.ianberry.biz Changing What's Normal is also the title of Ian Berry's seminal work on personal, relationship and organisational change. Find out more at http://www.changingwhatsnormal.com