EQUILIBRIUM ADR Firm aims to be the international point of reference in the ADR (Alternative Dispute Resolution) field, able to dialogue with all stakeholders (companies, law firms, institutions, individuals) and to work in the three systems of law (civil law; common law; fiqh). EQUILIBRIUM ADR Firm (Alternative Dispute Resolution), is a company specializing in alternative justice and protection of rights "outside the courts", for the resolution of any type of litigation it boasts: • a Mediation Body accredited by the Ministry of Justice, • an International Arbitration Chamber, • a CONCILIATION Center for disputes between consumers and operators regarding Electricity, Gas, Water and Telecommunications.* EQUILIBRIUM ADR Firm is the first company characterized by a strong international experience, with: • an important technological organization which allows ODR (Online Dispute Resolution) procedures to be carried out smoothly, • with a multiplicity of services designed ad hoc for every need and • a team of accredited and qualified professionals. EQUILIBRIUM ADR FIRM is also a Training Institution through its eSCHOOL Business Unit, capable of providing courses for the achievement of professional qualifications, international accreditations and certifications, managerial training, specialized language courses for all professional and business needs. * Directive 2013/11 / EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes, amending Regulation (EC) No. 2006/2004 and Directive 2009/22 / EC (Directive on ADR for consumers) * Regulation (EU) n. 524/2013 of the European Parliament and of the Council, of 21 May 2013, relating to the resolution of online consumer disputes and amending Regulation (EC) no. 2006/2004 and Directive 2009/22 / EC (regulation on ODR for consumers)