Sales and how customers buy has changed in the last 20 years about as much as smartphones. Customers are far more savvy and the old ways just don't work. Selling now is more about making an authentic human connection with your prospect. Only then can a genuine dialog occur. This is what I teach and those who I've had the honor to train and develop are among the top producing sales professionals in America. In the world of training, talk is cheap. It's the results that tell the real story and I'm glad because my results tell my story better than anything else I could say.