Cubane Consulting is a world-leader in benchmarking and best practice insights for the Higher Education sector through its UniForum program. As a member of the international management consultancy, Nous Group, Cubane and Nous form an authoritative higher education service business operating in Australia, New Zealand, the United Kingdom, Ireland and Canada. The UniForum program provides strategic advice to senior university management on improving both the efficiency and the effectiveness of their administration and support services. Cubane employs unique data-driven methods to bring insights to management that enable strategic decisions to be made with confidence. In combination with Nous, Cubane can provide UniForum clients with a seamless and strengthened service moving from benchmarking insights to benefits realisation more rapidly, with less disruption and more certainty. The foundations of the global UniForum program are built on high quality data which allow robust comparisons to be made with others with an unprecedented level of confidence. Participants, through the activities of the annual program, identify best practices and learn from others through collaborative studies. They use the UniForum benchmarking information to set goals for internal changes and monitor how they are progressing with their own service improvement program initiatives. The result is a structured multi-year journey that helps University Executive Teams bring a higher level of strategic planning to the support services needed to achieve the university's research and teaching vision.