Operating for the benefit of our customers and communities, Citizens Energy Group is a public trust providing clean, efficient and reliable energy services to customers throughout the Indianapolis area. Mission We provide safe, reliable energy services to our customers, while being good stewards of the environment. We maintain the lowest possible rates with sound financial management. We build and renew our businesses to remain competitive, add value, and create the greatest long-term benefit for our customers and communities. Company Overview Citizens has a single focus on customer service because its visionary founders, including Colonel Eli Lilly, chartered the company in 1887 as a Public Trust. Using a not-for-profit approach, Citizens either returns profits to you in the form of lower rates or reinvests profits to make its facilities more reliable and efficient. While most utilities are beholden to the quarterly demands of out-of-town stockholders, the unique Citizens Trust simply means everything we do is focused on serving you.