itSMF Australia is an independent, not-for-profit organisation dedicated to the development and promotion of "best practice" in IT Service Management. As businesses depend more and more on technology to promote and deliver their products to market, so the benefits of adopting "best practice" IT Service Management and of becoming part of the IT Service Management Forum become more apparent. The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of "best practice". The Australian Chapter of the global itSMF organisation, itSMF links over 6000 member companies, blue chip and public sector alike, covering in excess of 70,000 individuals in 50+ Chapters around the globe.