At ITS-Gippsland, we believe that technology is not a product; rather, it’s a complete service designed to help customers capitalize on industry-leading tools, ideas and expertise. Because we embrace this philosophy, our business is as much about customer relationships as it is about implementing technology solutions. We know that when we understand our customers’ businesses — their operational challenges, strategic goals and vision — and consider these issues in our technology recommendations, we can deliver solutions that have the greatest impact on how their businesses function and perform. We know that what a client actually experiences, in terms of how we perform, will always mean more than any assurances we may make on the front end. Clients expect and deserve great service — not “lip service.” We understand that accountability requires shared intention, ownership and commitment to action. We place a high value on delivering what we promise and putting the right people, products and processes in place to ensure successful outcomes.