Getclosure is a business built on understanding and managing customer feedback. Since 2009, Getclosure has developed firm relationships with some of South Africa’s top companies, helping them understand what their customers are saying about their brands, their products and their industries. Our team is based in Cape Town, South Africa, and operates across the continent. Getclosure supports clients with a range of consulting and advisory services in the areas of Online Reputation Management, Community Management, Consumer Complaint handling, Consumer Insights and Crisis Communications. The team balances the researcher's desire to know, with the pragmatist’s desire for action.