The Academy is a market leader in automotive training, coaching and consulting in Italy. Established in 1994, its team has delivered more than 33.000 days of training in dealerships. All our consultants have proven automotive experience both at retail and OEM level. No project is too small or too big for The Academy. We have succesfully delivered on numerous car launches, dealer network roll-outs and full training programs. Competence, passion, enthusiasm are at the very top of our daily agenda. Ford, Volkswagen, Toyota, Renault, Opel, Fiat, Jaguar Land Rover, Lamborghini, Volvo, Hyundai, Kia, Seat, Harley Davidson, Yamaha KTM are some of our major partners engaged in long-term projects. Our company also lends itself to partner with many international training organizations which require Italian, Swedish and English speaking consultants. In order to face the challenges of the current automotive market, we strongly believe that the answer lies in Trade Cycle Management (PCP); resulting in greater customer satisfaction and loyalty, profit and a better conversion rate. We offer training courses in: Advanced Sales & Service Processes Sales & Service Management Digital Marketing CRM Processes CRM Management BDC Processes BDC Management In-dealership Training Activities (how to maximize contacts and increase sales) Retail and Fleet Trade Cycle Management (PCP) F&I Specialized Training Financial Products Training Used Car Training Mystery Shopping (Showroon-Phone-Service-Web) New Product Training & Launch Our main services include: Sales Academy Training (centralized courses) Coaching (In-dealership training) Automotive Call Centre We Certify International UNI EN ISO/IEC 17024:2012 Automotive Digital Marketing Manager