When was the brand established? 1983 as a subsidiary of Mercury Healthcare International Whom does the brand serve? Self-funded employers and labor unions and their health benefit plan participants Does the brand serve general medical /dental tourism consumers? We did in the past. We discontinued the B2C model in about 2010. The B2C competitive field is super-saturated while the complex B2B market is currently under-served. Who chooses the providers? The self-insured employers select candidate suppliers from a large list and generally choose 3-6. How are prices negotiated with providers? Prices are negotiated directly between the self-insured employer and the supplier and usually based on volume and steerage. Maria Todd often assists in the negotiation as a neutral or as the employer's advocate and supplies a contract draft template to save time and expense. What is the selection process used by self-insured employers and labor unions ? Set Criteria for Plan Design. Review candidate providers and destinations. Site Inspection. Negotiation. Provisional trial period. Outcomes measurement. Renew upon mutual agreement to continue the relationship. Once the provider(s) are selected and contracted, Mercury Health Travel coordinates patient movement and care coordination. These services are paid for by the employer or labor union client. There are no referral commissions paid by suppliers. Our client fiduciary duty is to the self-funded employer/labor union and their plan participants. How can we learn more? Call Maria Todd at 800-727-4160.