Growth minded companies recognize the value in asking for feedback from customers, partners, and employees. But listening, understanding, and extracting actionable insights from that feedback poses a significant challenge. In today’s data-driven world, quantitative data is highly valued, but up to 80% of customer data remains underutilized because it is qualitative in nature. This includes everything from customer support interactions to product reviews and call transcripts to satisfaction surveys. Analyzing this qualitative data is a daunting task that requires significant time and resources. Introducing the Experience Analysis Platform: The Future of Qualitative Data Analysis. An Experience Analysis Platform (XAP) is a new type of software that harnesses the power of AI and Natural Language Processing to analyze massive streams of unstructured data and extract actionable insights into easy-to-understand reports that read like a human spent days building them. An XAP empowers Product, Customer Experience, Research, and HR teams to deeply understand the needs of their audience so they can optimize experiences accordingly. With an Experience Analysis Platform, you can: - Analyze large amounts of feedback efficiently, reducing operational costs and manual errors - Extract actionable insights in real-time to improve your products and services - Dig into respondent traits and metadata to uncover hidden connections Unstructured feedback is your company’s most valuable resource. Turn it into your competitive advantage by actively listening with Viable, the world's first Experience Analysis Platform.