ACM specializes in general liability and auto liability claim investigations, adjustment and settlements. We know that you need good information in your claim file to make good decisions. In order to assist insurance companies and self-insured entities with their claim investigations, we seek to act as the “eyes and ears” of our customers, to observe and report as to our findings when investigating a loss under their policy. We will also provide commentary on coverage and liability. Most importantly, our reports will provide all of the information and documentation required for our customers to make a proper decision regarding the following questions: 1. Is the claim covered under the policy? 2. Is there evidence of negligence? 3. Who was negligent? 4. What is the value of the loss? We work in New York State. Ask about our flat fee services which include all travel time in our regular service area. If you need service outside this area just give us a call at 315-966-8000.