VIVO, a 50:50 joint venture between Serco and ENGIE, has been awarded places on the Defence FM and Housing Maintenance framework contracts. VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with Equan’s market leading FM, energy, asset optimisation and regeneration capabilities. Together, we bring a deep understanding and appreciation of the military’s ethos, culture, operational practices and structures to create an organisation that will work side by side with our partners, customers and service users to achieve their goals. VIVO’s focus is on improving customer service. Introducing smart building management technology will optimise asset performance, reduce operational costs and improve MI, all with the aim of enhancing the user experience.