Our Mission is to enhance the lives of aging adults and their families. The Home Instead Senior Care® network of locally owned and operated franchises has been an innovator in eldercare since 1994. Home Instead, Inc. demonstrates commitment to quality care through our proprietary PEAQ program – Pursuing Excellence by Advancing Quality. In fact, we commissioned J.D. Power and Associates to routinely survey CAREGivers and clients to ensure consistent delivery of high-quality service. Trusted Care Home Instead Senior Care franchise owners, administrators and CAREGiversSM all share a passion for improving the quality of life for seniors and families in their communities. Here in Western North Carolina, we offer a range of non-medical services that can be customized to your needs so you’ll get exactly the help you need. Our CAREGivers are area residents who are kind, compassionate and truly enjoy working with seniors. They are professionals, extensively trained in elder care, and all are screened, insured and bonded. In Your Neighborhood Although we are part of an international company — which gives us a world of experience and resources to draw on — we are a local business offering friendly, responsive 24 hour service right in your neighborhood. Our CAREGivers are matched to you with your location in mind so that they may offer you the assurance and convenience you deserve, like shopping at the nearest preferred grocery store or knowing the best route to your favorite restaurant, and responding to you quickly in case of emergency. We provide senior home care services to residents of Western North Carolina in their homes, in indpendent-living and assisted-living facilities, hospitals, rehabilitation facilities and in nursing homes. In many cases we work as part of a larger team of professionals: When a client has medical needs beyond our non-medical capabilities, we refer them to our close partners in the local health care industry.