SaveBySwitching was established in 2012 to fulfil the need for a BPO and call centre that combined the best practices of UK and India. Initially set up to manage sales and customer service in the energy and utilities industry, we developed methodologies and processes that achieved quantifiable results in areas of customer satisfaction and customer acquisition. Over the years, we have leveraged this experience to understand, advise and improve operations that have added invaluable insights to a wide range of businesses across industries. With a dedicated team of professionals, strong emphasis on language skills and world-class management competency, we have carved a niche in the BPO industry. SBS now offers high value call centre services and delivers ground-breaking solutions to clients from around the world. SaveBySwitching, based in Bangalore, India is a subsidiary of a UK based organisation, Fundraising Innovations Limited. Fundraising Innovations has a strong call centre background, operating both inbound and outbound telesales centres in the UK and India since 2003. It also runs a number of price comparison services helping both consumers and businesses save money on utility bills. The company’s most widely known brand, Energyhelpline.com, is the leading price comparison service specialising in helping people save money on their energy bills.