Founded in 1999 by Ms Lam Lye Chan and her team, Training Strategies delivers world-class training and consultancy to organisations in the hospitality and healthcare industries. Training Strategies’ training and consulting track record spans across 13 countries and 40 cities. Its customised training programmes – such as customer service, train the trainer, BOSS (Basics Of Supervisory Skills), and teambuilding – and consultancy services – such as mystery shopping audits and consultancy in People Developer, Service Class, Job and Work Redesign – have received many compliments and positive reviews. Uncompromising on its service quality, Training Strategies has established a strong reputation in the market. It thrives on repeat and referral businesses through building lasting relationships with its clients. Training Strategies is affiliated with Leadership Learning Centre (Singapore), Persona Global (USA) and Ravenhouse (USA).