For Client Organizations: Norm creates or enhances basic critical HR needs from policies and compliance to cutting edge practices that ensure a fully engaged work culture. These can range from innovative approaches to finding and selecting the best talent, developing team members to their full potential, coaching individuals at all levels in the organization (entry to executive), maximizing employee performance and retention while eliminating legal liabilities and other business obstacles through preemptive programs, training, conflict management and investigation. For Individual Clients: Norm is a trusted coach that can meaningfully enhance his client's knowledge, skills, and abilities (KSAs) to maximize their success. Additionally, he provides expertise for those looking to advance their careers, within or outside of their current organizations, through unique tools and advanced skills in resume writing, interviewing, cover letters, "30 second commercials," and portfolio development.