ACXPA connects the contact centre, customer experience, digital service, customer service and employee experience professions in Australia to create better customer, business, career and industry outcomes. Supported by our Advisory Boards comprising of some of the leading industry experts, we will deliver a range of measurable benefits for our members including: ✅ Regular live, online symposiums to learn best practice methodologies, thought leadership and more (with no sales pitches!). ✅ Local events including site tours, industry insights, networking events and more. ✅ Shared learnings across different industry sectors in how they are tackling current and emerging customer management challenges. ✅ Articles, tips and guides written by experts to educate, not sell. ✅ Practical tools and resources that help our members to excel in their roles. ✅ Online Members Support Forums to ask questions, create topics, benchmark data and more. ✅ Private groups to connect and engage with others in similar roles to network, share and support. ✅ Improved career opportunities by sharing and promoting the different skill sets within our industries. ✅ Genuine networking opportunities to make it easier for people to connect and grow their network. ✅ Advocacy to change the dialogue and perspectives of people outside of our industry and champion our skills to be recognised as an industry in their own right. ✅‎ A new industry awards program that will set a new standard in recognising customer excellence in Australia for individuals, businesses and vendors. Our modern website is built to make connecting easy with a powerful members directory, business & supplier directory, events calendar, online quizzes, direct messaging and a whole lot more! We have memberships available for individuals, businesses/teams and vendors of all sizes. Please refer to our website for more information. https://acxpa.com.au