We are specialists in Customer Journey and Mystery shopping services for salons, spas and associated industries providing you with an important services for you to gain client satisfaction and repeat business. Trusted for over ten years to deliver visits for Professional Beauty Awards. Also for NHBF and iiaa awards. Decades of experience are used to gauge performance at every client touch point and help you to gain vital insight in monitoring, maintaining and improving standards. It is the only way of assessing the full experience that the customer receives from the moment they view your website, the point where they contact your reception staff, right through the treatment journey to the time when they leave your premises and beyond. Website: http://www.hiddenbeautyuk.com/ Facebook: https://www.facebook.com/HiddenBeautyUk Twitter: https://twitter.com/hiddenbeautyuk