zenloop is an integrated experience management platform based on the Net Promoter Score®. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes & clusters it with the help of artificial intelligence & derives customized & personalized measures to retain satisfied customers & win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys Zendesk, Slack or Shopify or used as an addition to the existing tech stack. The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring & Jochen Schweizer. The company was founded in 2016 by the two former Flaconi makers Björn Kolbmüller & Paul Schwarzenholz as well as Lukasz Lazewski & is based in Berlin with 60 employees. The investors include Nauta Capital & Piton Capital. _____________ WORKING @ ZENLOOP For our fast growing Software-as-a-Service solution we are always on the hunt for motivated & talented people to help us further write our success story. As part of our team, you will focus on our goal of becoming the leading experience management platform in Europe & on your personal development in your daily work. This is how it looks: - Challenging, varied tasks in a dynamic & innovative, but familiar environment - A fast learning environment with the opportunity to grow together with us as a company & our motivated, international team - A lot of responsibility & creative freedom for your own topics - Experienced founder & management team who care about you & your tasks - Comprehensive & structured onboarding + regular feedback sessions to support your individual development - Open culture - Fixed training budget/year + fixed team event budget/quarter - Company events, lunches & company offsites Join our great team, accelerate your personal growth, and help companies to perfect customer relationships: https://zenloopgmbh.recruitee.com/