ECM BPM CONSULTING www.ecmbpmconsulting.com A Certified Professional, overall above 19 years' of professional experience in Enterprise Content Management ECM, Business Process Management BPM & Case Management of which 13 years in IBM FileNet based products, 2 years in IBM Case Manager, 5 years in Documentum, 3 years in SharePoint and 1 year in OpenText. Successfully performed various roles at various stages of career/project: Technical Lead, Architect, Administrator, Technical support, designer and Lead developer. Have good Inter-personal, Communication and Presentation skills with an ability to meet critical targets. · Experienced Senior Technical Lead · Experienced Consultant / Architect in ECM, BPM, and ICM: Requirements Design, Business Analysis, Business Process Re-engineering, designing, developing, and implementing complexes solutions. · Multilingual: Fluent in English, French, Arabic, and Notion in Spanish. Specialties: + IBM FILENET P8 3.x/4.x/5.x (Certified Expert): . IBM Case Manager 5.x . IBM FileNet Content Manager (P8) 3.x/4.x/5.x . IBM FileNet Case Foundation (P8 BPM) 3.x/4.x/5.x . IBM Enterprise Records 5.x . IBM Content Navigator 2.x/3.x . IBM FileNet Workplace / Workplace XT . IBM Content Collector (ICC) 3.x & 4.x . IBM Datacap 8.x/9.x . IBM Connections 4.x/5.x/6.x . IBM Business Automation Workflow 8.x / 9.x References: Covéa (France : www.covea.eu), MMA Assurances(mma.fr) , Capgemini (Morocco & France), Steria (Morocco), Gemadec, Cegeka, BC Skills (Morocco), CBI (Morocco), Belgium Federal Public Service Finance, SSC-ICI - Netherlands Ministry of the Interior and Kingdom Relations, NMBS/SNCB Belgium, Algeria telecom, Gulf Bank Algeria – AGB, BNP Paribas, Société générale Banque et assurance, BMCE Maroc, Banque Populaire Maroc, ONEE Maroc, Méditel, Akzo-Nobel, TMSA, CNRA/RCAR, Poste du Maroc …