Malaysia’s business society, nature of work and traditional organizations are currently being affected by a number of factors, including (but not limited to) digitization, automation, the gig economy, and an aging workforce. Therefore, it is crucial for traditional organizations, especially Small Medium Enterprises (SMEs) to have a future-oriented outlook of their businesses and implement suitable methods & tools to transform and continuously grow. We created Shop Plus Academy to help organizations to stay competitive in this digital era by creating transformations through unlocking business and human potential, utilising digital technology and human psychology.