ABOUT MAGELLAN ASSOCIATES Magellan Associates is dedicated to helping companies increase business value by improving the productivity of their people and business processes. Our clients are organizations aspiring to deliver improved customer experiences, shareholder value and employee satisfaction. Our performance optimization solutions utilize proven techniques to engineer unnecessary cost out of business processes, improve both the quality of services and the customer experience, and provide tools to enable department managers to more efficiently manage day-to-day operations. In conjunction, we teach techniques and processes that organizations can utilize to create immediate, sustainable outcomes in service and operational excellence. With a minimum of 15 years of accountable experience, our advisors are C-level executives qualified in leading change and accelerating performance across diverse industries.