Our Mission Our mission is to provide the best quality collection services to our clients through: • Being fair, empathetic, and responsive. • Respecting and reinforcing fellow employees and recognizing the power of teamwork. • Striving relentlessly to improve what we do and how we do it. • Always earning and being worthy of our clients’ and employees’ trust. Our Values • Our clients are our chief priority and are to be treated with fairness, honesty, consistency, and respect. They will act as ambassadors for our organization to others in the industry. They will help create opportunities for all who work at Financial Recovery Services. • Our goals for production, quality, commitment, and teamwork will help us to exceed client expectations and establish us as the leader in the industry. • Our values of trust, integrity, and excellence will be the benchmark that all employees seek. • Our commitment is to be understood as the best. • Our expectations for performance, which includes accuracy, efficiency, timeliness, confidentiality, creativity, and professionalism will solidify our relationships and allow them to flourish. • Our employees are our greatest asset. It is the fellowship of teamwork that is the most vital ingredient in the formula for success. • Our community is a part of our environment. Our success depends on organizational and individual involvement lo help nurture the communities in which we work and live.