DEEP ASSIST enables you to process customer requests automatically. We significantly reduce the Average Handling Time and increase the First Contact Resolution Rate. DEEP ASSIST is a unique, pretrained, semantic language model. Use it for intelligent dispatching, real-time agent augmentation, hyperautomation, virtual assistants or a smart IVR. DEEP ASSIST is a strategic service that can be leveraged by the entire organization. Expansion of the model does not require Data Scientists, but can be accomplished by operational users via no-code.