- Where Quality, Compliance and Business Process Improvements meet Applied Social Science - Consultancy for Business Process Improvement & Quality System Development High-impact inspection preparation utilizing deep understanding of regulations and requirements, and auditing with enhanced and nuanced query techniques, critical listening, and psychosocial dynamics. Quality Systems development and deployment - response and correctional plan development, auditing and gap analysis, development and deployment of robust, stable, Lean, and compliant Quality Systems. Lean Six Sigma projects, operational metrics, dashboards, balanced scorecard, Baldrige Criteria, data mining and advanced analytics. We have expertise in computer systems validation and quality assurance and regulatory compliance program development and assessment. Our business transformation approach utilizes an integration of strengths-based behavioral science and problem-focused operations research methodologies. We identify and build upon a client's core strengths and past successes as we concurrently identify and correct operational problems, weaknesses and disconnects.