I am a committed, passionate Interim Manager with twenty seven years of business experience. Having worked in customer facing roles for many different sized organisations both as leader and a team member, I am able to use my cross industry experience to help your organisation in three core areas of expertise : SaaS Customer Care Programme & Project Management CRM Process Transition Planning & Execution Over my career I have worked in thirty different countries, each with their own cultures and nuances. My experience has been in leading and managing large teams on the ground utilising strong leadership skills, confidence and straight talking. I enjoy creating successful and dynamic relationships across all levels of an organisation and with their customers. I have successfully worked with businesses that have geographically dispersed cross-functional teams, exceeding business objectives and targets by leveraging the team's skill sets in the most appropriate manner. I am a strong believer in transparency and ensure that all members of the organisation have the relevant information and facts to hand in a clear and concise manner. I focus on my customer's which in turn drives a positive and successful outcome for the business. I am based near Portsmouth, Hampshire and travel all around the UK. Feel free to contact me via LinkedIn, email or phone to discuss how I can support your business.