Ninchat allows companies to add secure real time communication environment to their web, mobile, app or social media sites. Ninchat use cases include customer care chats, live group discussions (e.g. shoutbox for radio or live specialist panels for news media) and sales conversion tools. Ninchat allows companies to better engage in online dialogue with their customers. Ninchat can be embedded anywhere where the end users are - for example on a website, mobile site, application or a social media site. Ninchat focuses on secure communications, high compatibility (e.g. SAP), customizability (e.g. UI) and cross device use.