FPT.AI provides AI-based products and solutions, supporting firms to disrupt labor productivity, optimize business process, generate seamless and instant customer experience, as following: 1. FPT.AI Conversation: Conversational AI-powered platform, allow creating intelligent chatbot with the capability of naturally automated communicating with customer through omni-channel. 2. FPT.AI Speech: Sound processing solution, including: Convert Speech to Text (STT) and Convert Text to Speech (TTS), with optimized acoustic components to match with Vietnamese dialect and communication characteristics. 3. FPT.AI Vision: Identify and accurately content extract from images. The solution includes information extraction from ID documents and forms/bills; Face-match. The solution aims at supporting firms digitalize documents, simultaneously providing and complete electronic Know Your Customer (eKYC) process. 4. FPT.AI Virtual Agent for Call Center: AI-powered platform allows creating smart Virtual Agent for call center automated handling inbound and outbound, smart IVR conversations with customers, integrated on PBX telephony system.