AIR EXPRESS presents itself on the market with over 30 years’ of experience matured in the market of international and domestic distribution, which confirms the company’s success matured with the close interaction established with its client base. E-COMMERCE 360 SERVICE In detail all the possibilities offered by our E-COMMERCE 360 Service: «Pick&Pack» - The possibility to store and pack/prepare orders daily that are received/transmitted by 1200 am. «Dedicated Customer Service » - Personnel specialized in management of typical problems related to e-commerce, constant updates on transit status, opening of an exclusive email address dedicated to privileged communication of all operational information necessary for the routing and monitoring of the shipments. «Software 360» - Our software system was specifically studied for the management of e-commerce service, this software forsees the possibility to activate various specialized functions, such as: sending SMS and/or Emails as prealerts to consignees, both at the time of departure and also at the time of eventual non delivery by the destination branch, automated communication of problems to our personnel during the delivery, daily reports of the distribution performances and of all shipments in transit mode, the monitoring of shipments at moment of money collection and automated audit of cods collected. «COD» - Possibility to handle shipments on COD basis both in domestic and international* destinations, with refund of amounts collected on weekly bases. «One Price!» - Competitive rates, comprehensive of all the activities. This is to give the possibility to verify costs with the maximum transparency, E-Commerce 360 service provides an all-inclusive tariff without any additional charges and/or cost add-ons * List of international destinations where our service for COD is available at Sales Management office. Please email to: [email protected]