toucana was set up in 2009 to provide technology services to non-profits in Ireland, specialising in Saleforce.com (Non-Profit) implementations and Google Apps set-up and integration with Salesforce.com. In 2006, Salesforce launched its non-profit edition of its leading-edge CRM software, a cloud-based solution. The licenses for this software comes free to non-profits, up to a maximum of 10 licenses per organisation, and is an offer not to be missed, particularly for those organisations that rely on MS Excel or MS Access for managing their constituents/contacts.