B-Lynk is comprised of team members with 50+ years of combined experience in end-user support on Cisco, BroadSoft, Metaswitch and other cloud based solutions. We cater to industry leading service providers that deliver Enterprise level Hosted VoIP and/or Unified Communications (UC) solutions globally. Our services include creation and implementation of solutions for online help, support, onsite end-user/virtual training and custom learning programs. Our product, Smart-Lynk ® is a fully managed, secure, and scalable training platform that can be customized to fit almost any need. Our team of trainers and subject matter experts that develop, create, and deliver all platform-specific localized content. Multimedia designers that conceptualize and deliver easy to follow training and product awareness videos; and web developers that design scalable, optimized web solutions to fit any support need. Our dynamic team helps create solutions that drive down churn rates, increases sales and accelerates time-to-market plus decreases customer support costs for our clients.