Staff turnover and ill-equipped staff can be crippling to your business. Not only is the loss of intellectual property significant when a fully trained staff member leaves, but there is, of course, a fiscal impact in hiring and retraining effective staff members that some reports have as high as $70,000 per person. **Recently one of our clients attributed a reduction of at least 70% in their staff turnover to the Smart-Train process and the work we have been doing with them. That represents a significant saving to a company’s bottom line.** Our process starts with a Personal Profile that clearly identifies a staff member’s strengths and weaknesses. Once a personal profile has been completed, the training process begins with workshops tailored to the trainee's key needs. Training can be carried out online and we also run coaching sessions and seminars to instill key concepts and build on key attributes and skills. Once the training has been completed, the key needs are reassessed to ensure the trainee has modified their behaviours. Follow through then flows to ensure new behaviours have become new habits. Profiling ... Workshops dedicated to what the profiling says you/your people really need... Coaching follow through means Positive CHANGE is achieved and maintained! Seamless Allows training to become part of daily activity and creates direct link between ‘Training & Daily Behaviours’ – Providing training when needed not when course available. Measurable Because training is need/symptom based, behavior changes can be measured, monitored and managed on daily basis. Analyse Smart-Train uses the ‘Symptom – Problem – Solution’ formula to ensure training is directed to need, NOT ‘one size fits all/ method. Repeat With systems available 24/7, training can be repeated as often as needed - ‘Repetition is the motor of learning’. Time & Cost Effective Low monthly fees, combined with not having to take people off the line, ensures no lost productivity.