LiveRates SaaS-platform is all about empowering hotels to reach out and engage with their their guests. LiveRate compare, our price comparison widget for the hotel website helps hotels to drive direct booking and is used worldwide from hundreds of independent hotels to international hotel chains. Our second product LiveRate chat is a chatbot-driven platform that enables the hotel/guest interaction via messaging apps (like Facebook Messenger). From booking a room to inhouse service requests we cover the full guest cycle and enhance the guest experience using machine learning, natural language processing and chatbots.