Most of the online businesses lose customers because they do not respond to user queries instantly. Do you know if your response rate is beyond 5mins, 80% of the time the customer will not buy from you. As a human, we have a limit to the number of customers to attend at a time. Hence there will be delays. But it is not the same with Chatbots! Chatbots can talk to multiple customers at a given instance and will be available 24x7 without a need for break, or they do not break down due to that single bad customer. Rakebots is NLP based platform to build Chatbots. You can build bots that can recognise intents and entities from user queries, and send those data to your CRM or custom softwares through API's. This will make your bot powerful and provide better experience to the users interacting with your bot.